Here at Cognita, we understand the importance of providing a 5-Star, quality service and support to all our clients and partners in the healthcare industry. That’s why we offer a wide range of incoming and ground-handling services to help surgeons, clinics, practitioners and other healthcare professionals and businesses run smoothly and efficiently.

Our incoming services are designed to assist patients, guests and clients from the moment they arrive in the Turkey. We provide airport pick-up and drop-off, meet and greet services, transportation and transfers to and from the hotel or a medical facility/clinic and concierge level assistance while in-resort. Our team of patient care liaison coordinators are fluent in multiple languages and have experience working with patients and clients from a wide range of cultural backgrounds from across the globe.

We also offer ground-handling services that help our clients take care of all the logistical details of their patients’ stays. This includes arranging suitable accommodation, meals, and transportation/transfers during their stay, as well as providing interpretation and translation services where required. We also offer assistance with arranging medical appointments, coordinating with third-parties and providing information on local attractions and activities as well as arranging tours.

In addition to these services, we also offer a range of additional services to help our clients with everything they need to ensure a smooth and successful trip.

These include:

  • On-call assistance 24/7
  • Medical escort service
  • Customised travel itinerary
  • Travel Insurance (where required)
  • Emergency medical evacuation
  • and more…

Our team of specialists are committed to providing our clients and partners with the highest level of service and support. We understand that every business is unique, and we work closely with our clients to develop customized solutions that meet their specific needs.

We also understand the importance of security and confidentiality, which is why we have strict policies and procedures in place to protect the privacy and personal information of our patients and clients.

We pride ourselves on the quality of our service, and our team is dedicated to going the extra mile to ensure so that all our clients are satisfied and happy. Whether you are a clinic, surgeon, or other healthcare business or professional, Cognita can help you provide your patients and clients with the best possible experience so they can return with a smile.

Please contact us to learn more about how we can help you with your incoming and ground-handling needs. We look forward to hearing and working with you!

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